Our Client, a Beauty/Skincare company, is seeking an enthusiastic and results-oriented Sales Executive to join their dynamic team at a leading skincare brand. As a Sales Executive, you will be responsible for driving sales, increasing brand awareness, and creating exceptional customer experiences through various experiential sales & marketing.
Responsibilties:
Sales:
Develop and implement effective sales strategies to maximize revenue and market share.
Monitor sales performance and analyze sales data to identify areas for improvement and develop action plans accordingly.
Achieve and exceed sales targets.
Drive sales growth by setting ambitious sales targets.
Experiential Marketing:
Plan, coordinate, and execute engaging experiential marketing events, such as product demonstrations, pop-up shops, and promotional campaigns.
Collaborate with the marketing team to develop innovative strategies that drive brand awareness and customer engagement.
Ensure brand consistency and messaging across all experiential marketing activities.
Stay up-to-date with industry trends and competitor activities to identify opportunities for differentiation and improvement.
Customer Experience:
Create an exceptional experience for customers throughout their journey with us across various touch points, fostering long-term relationships and loyalty.
Act as a brand ambassador by embodying the brand's values and demonstrating expert knowledge of the brand and products.
Deliver exceptional customer service by providing help with educating customers and customizing product selection to create a seamless shopping experience
Handle customer inquiries, complaints, and feedback, ensuring timely resolution and customer satisfaction.
Reporting and Analysis:
Prepare regular sales reports and performance analysis for management, highlighting key metrics and insights.
Monitor market trends, consumer behaviour, and competitive landscape to identify opportunities and challenges
Utilize data-driven insights to optimize sales strategies, improve customer experiences, and drive business growth
Requirements:
Bachelor's degree in business, marketing, or a related field.
Minimum of 4 years experience in sales, preferably in the skincare, beauty, hospitality or personal care industry.
Strong understanding of experiential marketing principles and techniques.
Excellent interpersonal and communication skills, with the ability to engage and connect with customers.
Demonstrated ability to achieve sales targets and deliver outstanding results.
In-depth knowledge of skincare products, ingredients, and industry trends
Exceptional organizational and time management skills, with the ability to multitask and prioritise effectively.
Analytical mindset, with the ability to interpret sales data and make data-driven decisions.