Front Desk Personnel (NYSC) at SENCE Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
98588
Job Views
70

Job Description



Job Summary:



  • Our client, a renowned conglomerate specializing in bespoke and couture services for various fashion items, seeks a personable and efficient Front Desk Personnel to manage reception duties, communication channels, and provide administrative support to ensure smooth office operations.


Responsibilities:



  • Guest Reception: Greet and welcome clients and visitors, ensuring a positive first impression.

  • Visitor Management: Direct guests to the appropriate personnel and office locations, maintaining visitor logbooks and issuing visitor badges.

  • Communication Handling: Answer, screen, and forward incoming phone calls, and provide accurate information in person and via phone/email.

  • Mail Management: Receive, sort, and distribute daily mail/deliveries.

  • Office Maintenance: Keep the reception area tidy and presentable with all necessary materials (e.g., pens, forms, brochures).

  • Administrative Support: Perform clerical duties such as filing, photocopying, transcribing, and faxing.

  • Security Oversight: Maintain office security by following safety procedures and controlling access to the office.

  • Appointment Scheduling: Assist in scheduling and confirming appointments for clients and internal meetings.

  • Supplies Management: Monitor and order office supplies as needed.

  • Customer Service: Provide excellent customer service, addressing inquiries and resolving issues promptly.


Requirements:



  • Proficiency in Microsoft Office Suite and office equipment (e.g., fax machines, printers).

  • Professional attitude and appearance.

  • Excellent written and verbal communication skills.

  • Strong organizational skills and ability to multitask and prioritize tasks.

  • Customer service orientation and proactive problem-solving abilities.


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