• Application Deadline:
• Position: Collection Officer - Onitsha


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 3 years


• Location Anambra


• City Onitsha


• Job Field Customer Care  , Sales / Marketing / Retail / Business Development 
  

Description

• Place collection calls to champions in an effort to diplomatically collect on overdue payments.


• Monitor champion accounts to identify outstanding debts and achieve collection targets to ensure a positive portfolio.


• Take early actions to encourage timely debt payments.


• Report on account collected and accounts receivable status


• Understand new trends, expectations, and information to communicate back to the team.


• Update account status records and collection efforts


• Record and update account information to aid in account resolution

Requirements

• 1-3 years experience in similar role


• Have in depth industry knowledge on Lending


• Knowledgeable on how targets work


• Great negotiating skills


• Strong interpersonal and communication(written and oral) skills


• Ability to maintain accuracy and work with minimal to no supervision


• Ability to manage and juggle multiple priorities and projects


• Attention to detail


• Basic proficiency in MS Office Tools especially Excel


• Problem Solving


• People management