• Application Deadline: Mon, 25 Jul 2022 00:00:00 GMT
• Position: I.T Support Technician


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field ICT / Computer 
  

Department: IT

• Keep computer systems running smoothly and ensure users get the maximum benefit from them


• Install and configure computer hardware operating systems and applications


• Monitor and maintain computer systems and printers


• Daily monitoring of biometric time attendance machine and generating reports.


• Troubleshoot system and network problems, diagnosing and solving hardware or software faults


• Replace parts as required


• Provide support, including procedural documentation and relevant reports


• Follow diagrams and written instructions to repair a fault or set up a system


• Support the roll-out of new applications including antivirus software


• Set up new users' accounts and profiles and deal with password issues


• Respond within agreed time limits to call-outs


• Work continuously on a task until completion (or referral to third parties, if appropriate)


• Prioritize and manage many open cases at one time


• Rapidly establish a good working relationship with customers and other professionals, such as software developers

Qualifications

• OND, HND, BSc in Computer Science or Information Technology, or such related discipline.


• Professional certificate is an added advantage


• Working experience of at least 3 years preferably in Information Technology


• Good analytical skills


• Excellent attention to detail


• The ability to work under pressure and to deadlines


• Good communications skills (written and verbal)


• Happy working as part of a team


• Ethical, Discreet and trustworthy


• Thorough knowledge of audit procedures, including techniques, test and sampling methods involved in conducting audits


• Ability to work diligently with little or no supervision


• A good knowledge of computerized accounting systems


• Establish and retain effective working relationships with all levels and to communicate clearly and effectively, both orally and in writing


• Establish and retain effective working relationships with all levels and to communicate clearly and effectively, both orally and in writing.