The Expansion Manager is both the driving and leading force of new market launches in key cities; solidifying key relationships, expertly navigating complex regulatory issues and building the operational foundation to ensure the successful expansion of Renda in the new markets.
The job holder is also required to build a brand-new supply base and an initial demand for Renda’s services in the new market(s).
Above all, the job holder must be determined to “hustle” and get things done as effectively and efficiently as possible.
Job Responsibilities
Identify the key stakeholders and own the critical relationships needed to launch and scale business operations in the new markets, building supply, brand awareness and initial customer demand
Be the face of Renda to local regulators, policymakers and stakeholders in the new market(s)
Build an expansion plan and define timelines and budgets while partnering with the relevant cross-functional teams to test, optimize, roll out and provide feedback to ensure a successful market launch
Continually innovate on launch playbooks to help scale to other markets in other key cities
Build and manage relationships with distribution partners to promote highly efficient business operations
Drive initial service demand in the new market(s), locally and internationally while promoting brand awareness
Provide input to the executive leadership team for efficient business planning
Adhere to Renda’s Equal Opportunities policy in all activities and to actively promote equality of opportunity wherever possible
Keep abreast of all legislation and regulations and ensure Renda’s adherence
Undertake such other duties as may be reasonably expected
Requirements
Minimum of a Bachelor’s degree or equivalent
5-10 years of work experience in a similar role or a role leading operations or product expansion preferably at a tech start-up
Experience developing efficient procedures, optimizing systems, and defining & achieving benchmark operational goals in ambiguous, untested environments
Resourceful and innovative to overcome seemingly insurmountable challenges
Analytical, data-driven and with strong business acumen