• Application Deadline:
• Position: Head of Housekeeping


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  

JOB RESPONSIBILITIES:

• Develop and implement housekeeping policies, procedures, and schedules to ensure efficient operations


• and high standards of cleanliness.


• Conduct regular inspections of rooms, common areas, and facilities to ensure they meet cleanliness andmaintenance standards.


• Manage the recruitment, training, and performance evaluation of housekeeping staff.


• Foster a positive work environment, encouraging teamwork, communication, and professional development.


• Manage inventory levels of cleaning supplies, linen, and other housekeeping-related items, ensuring cost-effective usage and timely replenishment.


• Implement and monitor health and safety protocols, including the use of cleaning chemicals and equipment.


• Handle guest requests and complaints related to housekeeping services promptly and effectively.


• Conduct regular audits to assess the cleanliness and condition of the property.


• Ensure compliance with health, safety, and hygiene standards.


• Respond to guest feedback and reviews related to housekeeping services, implementing improvements as needed.


• Lead by example in delivering exceptional guest service, anticipating guest needs, and resolving issues promptly.


• Assist in the development and management of the housekeeping budget.


• Monitor and control housekeeping expenses to ensure they remain within budget. 

JOB REQUIREMENTS:

• Bachelor's degree in hospitality management, business administration, or a related field is preferred.


• Minimum of 3-5 years proven experience in a housekeeping supervisor role, preferably within a hotel or serviced apartment environment.


• Strong leadership and organizational skills.


• Excellent attention to detail and a commitment to cleanliness.


• Ability to manage multiple tasks and work under pressure.


• Strong knowledge of housekeeping equipment and cleaning products.


• Good physical stamina and ability to handle repetitive tasks.


• Ability to work independently and as part of a team.


• Familiarity with the Google Drive ecosystem (Sheets, Docs, Slack, etc.)


• Professional proficiency in English language.


• Excellent analytical thinking and problem solving skills.