• Application Deadline:
• Position: Business Operations Manager


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 7 - 10 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Summary

• We are seeking an experienced and dynamic Business Operations Manager to lead our Sales and Operations team in our Lagos office.


• This role is critical in driving the achievement of sales targets for both our mature products and new products imported to the country, managing the day-to-day operations, and ensuring the seamless integration and performance of new business lines in the market.


• The ideal candidate should possess strong leadership skills, a strategic mindset, and a proven track record in sales and operations management.

Key Responsibilities

Sales Management:

• Develop and execute strategies to achieve sales targets the company’s new product line.


• Manage the market research on various products that might be introduced to the Nigeria market, make detailed analysis, and create market entry strategies.


• Lead and provide guidance to the sales team to develop sales and distribution channels.


• Monitor market trends, competitor activities, and customer needs to identify growth opportunities.


• Drive sales initiatives and campaigns to boost product visibility and market share.


• Analyze sales data and provide regular performance reports to senior management.

Operations Management:

• Oversee daily operations to ensure efficiency, quality, and cost-effectiveness.


• Manage levels, distribution logistics, and supply chain activities to meet customer demands.


• Collaborate with cross-functional teams (e.g., sales and marketing, documentation and logistics, finance) to streamline operations.


• Ensure compliance with local regulations and company policies.

Team Leadership:

• Recruit, train, and develop a high-performing sales and operations team.


• Set clear goals and performance expectations, providing regular feedback and coaching.


• Foster a collaborative and results-driven work environment.


• Implement training programs to enhance team skills and knowledge, particularly in relation to new product lines.

New Product Integration:

• Lead the introduction and market integration of new products being imported to the country.


• Coordinate with Head office and local teams to ensure successful product launches.


• Develop and execute go-to-market strategies, including pricing, positioning, and distribution plans.

Customer Relationship Management:

• Build and maintain strong relationships with key customers, distributors, and partners.


• Address customer inquiries and concerns promptly and effectively.


• Gather customer feedback and insights to improve products and services.

Qualifications

Education:

• Bachelor’s degree in science and Engineering, Industrial Automation, Business Administration, Sales, Operations Management, or a related field.


• An MBA or equivalent is a plus.

Experience:

• Minimum of 7-10 years of experience in sales and operations management, preferably in industrial equipment, industrial chemicals, automobile and machinery, spare parts and tyres.


• Proven experience in managing sales teams and achieving sales targets.


• Experience with product launches and market entry strategies is highly desirable.

Skills:

• Strong leadership and team management skills.


• Excellent communication and interpersonal skills.


• Strategic thinker with strong business acumen.


• Proficient in using CRM and ERP systems.


• Ability to analyze data and make informed decisions.

Personal Attributes:

• Results-oriented with a focus on achieving goals.


• Ability to work under pressure and manage multiple priorities.


• Adaptable and open to change, with a continuous improvement mindset.


• Strong ethical standards and integrity.

Working Conditions:

• This role may require occasional travel within the country and to regional/global headquarters.


• Flexibility in working hours may be required to meet business needs.