• Application Deadline:
• Position: Customer Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Rivers


• City Port Harcourt


• Job Field Customer Care 
  

Key Responsibilities

• Greet customers warmly and professionally, both in-person and online.


• Answer customer inquiries and provide accurate information about our menu, services, and promotions.


• Resolve customer complaints and issues in a timely and satisfactory manner.


• Ensure that customer orders are processed accurately and efficiently.


• Maintain a positive and friendly demeanor at all times


• Manage online ordering platforms, ensuring orders are processed promptly and accurately.


• Respond to online inquiries and reviews in a timely and professional manner.


• Assist with updating online menus and promotion


• Collaborate with other team members to ensure a smooth and efficient operation.


• Assist with various restaurant tasks as needed, such as cleaning and food preparation.

Qualifications

• Excellent communication and interpersonal skills.


• Strong problem-solving and conflict-resolution abilities.


• Ability to work under pressure and handle multiple tasks simultaneously.


• Proficiency in using computers and online platforms.


• Previous experience in customer service or hospitality is preferred but not required.