Business Development and Relationship Manager at Human Capital Partners (HCP)

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
98969
Job Views
60

Job Description



Job Summary



  • The role will be responsible for developing and implementing strategies to ensure onboarding of new PFIs (Fin-techs) and maintaining excellent day-to-day relationships with existing PFIs (Fin-techs) to achieve organizational goals.

  • The principal objective of the role is client relationship management, business development, client acquisition, industry analysis, risk monitoring and mitigation.

  • The role reports to the Head, Business Development and Relationship Management.


Responsibilities



  • Initiates and develops relationships with Financial Technology Companies (Fin-techs) for business growth.

  • Manages information flow between PFIs (Fin-techs) and the Bank.

  • Monitors and reports on the performance of all Fintech’s loan products, schemes and investments managed by the Bank, against monthly/quarterly/annual plans.

  • Develops and implements efficient and effective customer service framework/guidelines.

  • Identify potential domestic fintech partners based on maturity, market share, and alignment to MSMEs.

  • Explore partnership opportunities with targeted fintech(s) including business model and form/terms of capital required.

  • Accelerate the feasibility of providing direct lending to MSMEs through a bank digital app/platform and identify potential bank partners.

  • Negotiate, execute and implement partnership agreement(s) with Fin-techs.

  • Support multiple Fintech partners post-onboarding including pro-actively engaging, identifying, and tracking any issues for resolution.

  • Ensure the framework for serving and Funding the Fin-tech space is updated in line with industry developments to ensure its adaptability to market

  • Provide support for the Fin-techs’ due diligence process by ensuring clear and timely communication to partners for optimal compliance and Risk management outcomes.

  • Ensure compliance of on-boarded Fin-techs with the Banks policies and any such policies or regulations that may arise from regulatory partners.

  • Responsible for achieving business development targets for the Fintech segment of the market.

  • Stays abreast of recent industry trends, identifies market opportunities, and develops customer relevant propositions that drive key measures such as market share, revenue, profit, and brand health.

  • Develops and maintains detailed business plans for client projects.

  • Conduct regular meetings, provide updated progress reports and maintain notes & follow up priorities and tasks for effective management/penetration of the Fintech partnerships.

  • Works with management in developing timely solutions based on clients’ requirements.

  • Conducts business reviews with clients on periodic basis.

  • Contacts and follows-up on qualified Fin-techs for new opportunities.

  • Addresses customer issues/concerns in accurate and timely manner.

  • Works closely with Fin-techs to understand their business needs and to explore opportunities for growth.

  • Provides business advice and consultancy to Fin-techs in an effective manner.

  • Maintains strong knowledge of Bank’s products, pricing, policies etc, to educate clients on benefits.

  • Identifies present and future business development opportunities with new and existing Fin-techs.

  • Maintains strong relationship with existing Fin-techs for business retention.

  • Maintains security and confidentiality of client information.


Requirements



  • Minimum of 8 years working experience in a financial institution /development agency is required of which at least 3 should be with a Fintech or related entity or Fintech unit of a Financial institution.

  • A Bachelor's Degree in Economics, Business Administration, Banking and Finance, Accounting, Finance and Administration or any related field

  • A post graduate degree in business or development finance related field or management is an added advantage.

  • Membership of a professional business-related institute such as ICAN, CIMA, CPA, CIBN etc. is required.

  • Good working knowledge of financial procedures and applications.

  • Understanding of banking practice and related policy issues, their implications, and applications.

  • Knowledge of credit administration, operations, and management.

  • Knowledge of risk management.

  • Deep understanding of the Fintech industry and emerging developments/opportunities.

  • Meeting Facilitation skills

  • Demonstrates expertise in Budget and cost management.

  • Application of P/C productivity tools such as Microsoft Word, Excel, PowerPoint etc.

  • Excellent written and oral communications Skills

  • Excellent organizational and Coordination skills

  • Expertise in formulation and implementation of credit policies and regulations

  • Expertise in credit administration/ supervision

  • Excellent analytical skills

  • Expertise in credit analysis and appraisal

  • Expertise in loans administration / account management.


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