We are looking for an experienced and dynamic Manager to lead our team and help drive our business forward.
We are seeking a motivated and experienced Manager to oversee the daily operations of our store.
The ideal candidate will have an excellent leadership skill, and a strong customer service orientation.
As the Manager, you will be responsible for ensuring the smooth operation of the bakery, while driving sales and maintaining our high standards of quality.
Key Responsibilities
Team Leadership: Lead, motivate, and manage a team of bakers, and support staff to achieve store goals.
Customer Service: Ensure exceptional customer service and satisfaction, addressing any customer concerns promptly and professionally.
Inventory Management: Oversee ordering, stocking, and inventory control of bakery ingredients to ensure availability and minimize waste.
Sales and Marketing: Develop and implement strategies to drive sales, including events, and local marketing efforts.
Quality Control: Maintain the highest standards of product quality, ensuring that all baked goods meet our brand’s standards for taste and presentation.
Financial Management: Monitor store budgets, manage expenses, and analyze financial performance to achieve sales and profitability targets.
Health and Safety Compliance: Ensure compliance with health, safety, and food handling regulations, maintaining a clean and safe working environment.
Staff Training and Development: Train and mentor staff, providing ongoing feedback and opportunities for professional growth.
Store Operations: Oversee daily store operations, including opening and closing procedures, cash handling, and scheduling.
Qualifications
Proven experience on a supervisory or managerial role
Strong leadership and team management skills.
Excellent customer service and communication skills.
Experience with inventory management and ordering processes.
Basic understanding of financial management and budgeting.
Knowledge of health and safety regulations, particularly in a food service environment.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.