Job Description
Description
- Due to steady growth and expansion, we seek competent, experienced and dedicated individuals to fill the position below:
Purpose of Role
- The Business Development Manager is responsible for securing new revenue within the institution’s existing customer portfolio and seeking new opportunities for business growth.
- The role is expected to have a focus on strategizing, and prospecting, for new customers.
- The role ensures an excellent client experience at all times and works in collaboration with the Operations team to ensure the smooth transition of realizations of new business opportunities.
Responsibilities
- Define and coordinate nationwide marketing programmes
- Drive and implement all marketing activities to ensure brand and product awareness in the marketplace
- Maintain relationships with customers and identify new prospects.
- Possess a strong understanding of our products and our competitors in the industry.
- Follow the latest industry developments and best practices.
- Maintaining relationships with existing customers and other stakeholders by providing support, information, and guidance; researching and recommending new business opportunities.
- Recommending profit and service improvements; Identifying product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Research and develop a thorough understanding of the company’s people and capabilities.
- Submit weekly progress reports and ensure data is accurate.
- Present to and consult with senior-level management on business trends to develop new services, products, and distribution channels.
- Identify opportunities for campaigns, services, and distribution channels that will increase customer base.
- Using knowledge of the market and competitors to identify and develop the organization’s unique selling propositions and differentiators.
- Carry out sales forecasts and analysis and present your findings to senior management.
- Any other duties as may be assigned by Management.
Qualifications and Experience
- Minimum of B.Sc / M.Sc Degree in Marketing, Actuarial Studies, or Business Administration from a reputable University.
- A minimum of 10 Years of relevant professional experience in the HMOsector and/or Marketing sector is required
- Excellent working knowledge of MS Office Suite
- A proven track record in business delivery is very key.
Skills:
- Ability to achieve set targets.
- Ability to develop long–term relationships with Customers.
- Ability to maintain and develop new Business Partners account, and liaison with back office staff in processing new clients.
- PC word processing, PowerPoint presentation, spreadsheet and database preparation and evaluation skills.
- Goal-oriented, focused and achieving targets.
- Self-starter and team Player
- Ability to Identify business opportunities.
- Strong stakeholder management and team player.
- Ability to network, prospect and persuade new customers.
- Sound interpersonal and negotiation skills
- Good oral and written communication skills
- Leadership, Supervision and Coaching skills
- Highly detail-oriented and analytical skills
Knowledge:
- Experience in marketing and sourcing new clients
- Knowledge of the Health Insurance / HMO industry and current trends.
- Knowledge of the market, current media issues, social media, competitor behaviour and strategy.
- Knowledge of effective use of customer relations strategy.
- Knowledge of online and offline marketing strategies and tools.
- Knowledge of the financial products and services.
- Experience in developing marketing strategies.
- Experience in relationship building and customer management.