• Application Deadline:
• Position: Receptionist


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  

Responsibilities

• Welcoming guests and checking their details against their bookings


• Allocating guests their rooms and providing keys


• Answering phones from prospective customers and guests, taking messages and delivering them


• Completing administrative tasks such as filing and photocopying


• Responding to requests for help and information


• Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions


• Preparing room bills and ensuring prompt payments


• Checking guests out, taking payments and returning deposits

Requirements and skills

• Minimum requirement of a National Diploma or B.Sc in any Management related discipline


• Problem-solving abilities


• Strong communication and interpersonal skills


• Excellent customer service skills


• Flexibility and the ability to respond appropriately to changing situations


• The ability to maintain professional standards under pressure


• Strong IT skills and knowledge of booking systems and software


• Excellent administration and organisational skills.