• Application Deadline:
• Position: Waiter / Waitress


• Job Type Full Time


• Qualification OND


• Experience


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  

Job Description

• We are hiring candidates to join force in providing excellent wait service to ensure satisfaction.


• Taking customer orders and delivering food and beverages.


• Making menu recommendations, answering questions and sharing additional information in our reputable hotel.

Responsibilities

• Greet and escort customers to their tables


• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)


• Prepare tables by setting up linens, serviette stands, ware, cutlery and glasses


• Inform customers about the day’s specials


• Offer menu recommendations upon request


• Up-sell additional products when appropriate


• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization


• Communicate order details to the Kitchen Staff


• Serve food and drink orders


• Check dishes and kitchenware for cleanliness and presentation and report any problems


• Arrange table settings and maintain a tidy dining area


• Deliver bills and collect payments


• Carry dirty plates, glasses and trays to kitchen for cleaning


• Meet with the supervisors or superiors to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)


• Follow all relevant health department regulations


• Provide excellent customer service to guests

Requirements and skills

• High school diploma; food safety training is a plus.


• Proven work experience as a Waiter or Waitress


• Hands-on experience with cash register and ordering information system (e.g. ipms)


• Basic math skills


• Attentiveness and patience for customers


• Excellent presentation skills


• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment


• Active listening and effective communication skills


• Team spirit


• Flexibility to work in shifts.