• Application Deadline: Wed, 25 Sep 2024 00:00:00 GMT
• Position: Retail Store Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• City Mushin


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Ensure the store is operated in line with the Company’s policies, operating procedure and culture.


• Keep the store in good order, clean, stocked and well presented.


• Responsible for the management, operations and success of the assigned store


• Ensure sufficient inventory and stock control according to the company´s order system and inventory policy


• Help, drive, motivate, and encourage retail sales staff to achieve sales targets


• Ensure that all customers are approached in a friendly way.


• Stictly adhere to Internal control policies to ensure no stock and money loss.


• Handle customer complaints, issues and questions


• Manage the personnel in the most efficient way.


• Keep abreast of local competition,

Specific Decisions and Responsibilities:

• The Store Supervisor performs all tasks (cashier, sales, marketing etc)


• Makes sure that all reports, cash and receipts are correct and complete.


• Makes sure all cashiers are well trained.


• Responsible for the reconciliation and complete documentation at the end of the shift of each cashier and end of day reports


• Is in charge of reconciling all payments and confirming accuracy of same in bank or cash at hand.


• Is in charge of all customer exchanges and returns


• Monitors cashiers and ensures company procedure is maintained at the check out


• Checks and confirms the deliveries from the Warehouse and from stores and reports any delivery discrepancies.


• Responsible for all books, reports, and forms in the store.


• Decides on orders and order quantities


• Responsible for correct counting in case of physical inventories.


• Trains personnel for other stores in case required.


• Responsible for 100 % price accuracy on the POS system.

Requirements

• Minimum of HND / B.Sc degree


• 3 Years of relevant work experience


• Lives within 30 - 45 minutes commute to Mushin or Ipaja.


• Demonstrate strong interpersonal and customer service skills


• Must have a Good Positive Attitude


• Strong Leadership and time management skills


• Excellent written, oral, and verbal communication skills


• Must have PC skills, including the ability to use Retail software and Microsoft Office