This is a full-time on-site role as a Customer Service Manager at Clinix Healthcare in Lagos.
The Customer Service Manager will be responsible for overseeing customer satisfaction, managing customer service operations, providing customer support, utilizing analytical skills, and effective communication on a daily basis.
Must be experienced minimum of four years post nysc experience
Qualifications
Customer Satisfaction and Customer Service Management skills
Customer Support and Communication skills
Analytical Skills
Experience in managing customer service operations
Ability to effectively communicate with customers and internal teams
Strong problem-solving abilities
Excellent organizational and leadership skills
Bachelor’s degree in Business Administration or related field