• Application Deadline: Tue, 19 Jul 2022 00:00:00 GMT
• Position: Customer Service Officer (Intern)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 5 years


• Location Lagos


• Job Field Customer Care  , Internships / Volunteering 
  

Job Description

• Maintaining a positive, empathetic, and professional attitude toward clients at all times.


• Promptly responding and processing customer’s requests.


• Communicating with customers through various channels.


• Liaising and negotiating with vendors and client’s


• Acknowledging and resolving client complaints.


• Keeping records of client interactions, transactions, comments, and complaints.


• Communicating and coordinating with colleagues.


• Provide professional customer support.


• Supervise the entire move while ensuring customer satisfaction


• Strong phone contact handling skills and active listening

Education

• Minimum of HND / B.Sc qualification


• 2 - 5 years of work experience.