Job Description
Job Summary
- To ensure efficient and effective administrative operations within the organization by overseeing facility management, administrative services, and support, ensuring a productive and safe work environment. You will handle all administrative, office and site maintenance issues and support services needed.
Key Performance Indicators
FINANCIAL
- Cost Savings from Administrative Operations
- Budget Adherence for Admin Function
CUSTOMER
- Employee Satisfaction with Facilities and Services
PEOPLE
- Timeliness of Administrative Support
- Efficiency of Administrative Processes
PROCESS & OTHERS
- Compliance with Health and Safety Standards
- Quality and Timeliness of Administrative Reports
- Work-Order Completion Rate
- Effectiveness of admin functions trackers
- TAT in completion of monthly executive reporting
RISK & CONTROL
Job Responsibilites
Accountabilities
- Develop and implement strategic administrative plans that align with the organization's long-term goals, ensuring a proactive approach to facilities and resource management.
- Lead initiatives to improve administrative processes, introducing innovative solutions to enhance efficiency, reduce costs, and improve service delivery.
- Mentor and develop the administrative team, fostering a highperformance culture and ensuring the team is equipped with the skills and knowledge to drive strategic initiatives.
- Implement sustainable practices in facility management, aiming to reduce the organization's environmental footprint and promote ecofriendly operations.
- Strategically manage relationships with key vendors and service providers, ensuring optimal performance, cost-effectiveness, and alignment with organizational goals.
- Oversee the integration of new technologies into administrative operations, enhancing data management, communication, and workflow efficiency.
- Identify and mitigate risks related to administrative operations, ensuring compliance with health and safety regulations and maintaining a secure and safe work environment.
- Develop and manage the administrative budget, ensuring strategic allocation of resources, cost savings, and financial sustainability.
- Collaborate with other departments to ensure administrative services support their strategic objectives and contribute to overall organizational success.