• Application Deadline: Sun, 8 Sep 2024 00:00:00 GMT
• Position: Operations Manager


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 5 - 7 years


• Location Abuja


• Job Field Engineering / Technical 
  

Key Responsibilities:

Operational Strategy and Planning:

• Develop and implement comprehensive operational strategies that align with the company's overall goals and objectives.


• Identify areas for improvement and design strategies to enhance operational efficiency, productivity, and cost-effectiveness.


• Lead the development of annual operational plans, budgets, and forecasts.

Process Improvement and Optimization:

• Analyse existing processes and systems to identify inefficiencies and opportunities for optimization.


• Implement process improvements and best practices to streamline operations and reduce costs.


• Mon itor and evaluate the effectiveness of process changes and make adjustments as necessary.

Team Leadership and Management:

• Lead, mentor, and develop a high-performing team of operations professionals.


• Set clear goals and performance expectations, and provide regular feedback and coaching.


• Foster a positive and collaborative work environment that encourages innovation and teamwork.

Performance Monitoring and Reporting:

• Establish and track key performance indicators (KPIs) to measure operational performance and effectiveness.


• Prepare and present regular performance reports to Senior Management, highlighting achievements, challenges, and areas for improvement.


• Use data-driven insights to make informed decisions and drive operational excellence.

Resource Management:

• Oversee the allocation and utilization of resources, including Personnel, Equipment, and Materials.


• Ensure optimal resource management to meet operational demands and support business objectives.


• Manage inventory levels and procurement processes to ensure timely availability of materials.

Compliance and Quality Assurance:

• Ensure that all operational activities comply with relevant regulations, standards, and company policies.


• Implement and monitor quality assurance programs to maintain high standards of product and service delivery.


• Address and resolve any compliance or quality issues promptly.

Customer Service and Satisfaction:

• Develop and implement strategies to enhance customer service and satisfaction.


• Monitor customer feedback and address any issues or concerns promptly.


• Collaborate with customer-facing teams to ensure alignment between operational processes and customer expectations.

Project Management:

• Lead and manage operational projects, including process improvements, technology implementations, and facility upgrades.


• Develop project plans, timelines, and budgets, and ensure successful project execution and delivery.


• Coordinate cross-functional teams to achieve project objectives and resolve any issues.

Qualifications:

• Education: Bachelor's Degree in Business Administration, Operations Management, Engineering, or a related field. MBA or relevant Advanced Degree preferred.


• Experience: Minimum of 5-7 years of Experience in Operations Management, with a proven track record of Managing Complex Operations and driving Performance Improvements

Skills:

• Strong leadership and team management abilities.


• Excellent problem-solving and analytical skills.


• Proficiency in operations management software and tools.


• Strong financial acumen and experience with budget management.


• Ability to effectively communicate and collaborate with cross-functional teams.


• Turbo Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.