Job Description
We are seeking a dedicated and results-oriented Restaurant Manager to oversee the daily operations of our establishment. In this role, you will be responsible for ensuring a high standard of service, enhancing the overall guest experience, and driving business performance. The ideal candidate will have a passion for the hospitality industry, exceptional leadership abilities, and strong business acumen to lead a dynamic team effectively.
Key Responsibilities:
- Operational Excellence: Oversee daily restaurant operations, ensuring adherence to high standards of food quality, service, and cleanliness. Maintain compliance with all health and safety regulations and company policies.
- Team Leadership: Recruit, train, and develop a high-performing team. Foster a positive and collaborative work environment that promotes employee engagement and retention.
- Customer Satisfaction: Deliver exceptional dining experiences by overseeing service quality and promptly addressing customer concerns. Gather and implement customer feedback to continuously improve service.
- Financial Management: Monitor financial performance, including revenue, costs, and profitability. Prepare and manage budgets, forecasts, and reports to achieve business objectives.
- Marketing and Promotions: Collaborate with the marketing team to develop and execute effective marketing strategies and promotions to attract and retain customers.
- Inventory Control: Manage inventory levels and supplier relationships to optimize purchasing and minimize waste. Implement inventory control practices to maximize efficiency.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
- 3-5 years of experience in restaurant management or a similar role.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in restaurant management software and financial reporting.
- Ability to thrive in a fast-paced environment.
- Passion for customer service and the hospitality industry.
- Creative problem-solving skills and a proactive approach to challenges.
- Must be residing within Ajah.