Shop Floor Attendant at MINISO Lifestyle Nigeria Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
16 days ago

Additional Details

Job ID
110336
Job Views
29

Job Description






Job Responsibilities

Cashier Service:




  • Receive cash from customers and create receipts on the system.

  • Ensure physical cash tallies to total receipts list daily, before transfer of cash and sales records to the Store Supervisor.

  • Engage customers in a bid to Cross Sell Miniso Product.

  • Take records of all customer inquiries and complaints.

  • Keep duplicate receipts and records of all sales and cash transactions.



Customer Service:




  • Serve as the first line customer interface and company representative. Consequently; must endeavour to always be courteous when relating with customers irrespective of the situation or aggravation.

  • Make a detailed enquiry of the customers’ demands before making and recommendations to the customer.

  • Must be attentive to customers’ complaints and questions, providing detailed information on the functionality of Miniso Products.



Loss Prevention & Security:




  • Ensure all security policies and protocols are adhered to.

  • Closely monitor the activities of all customers and other staff members to avoid theft.

  • Ask to see customer receipts and purchased items, so as to ensure the purchased items on the receipt tally with the number of items in the customer carrier bag.

  • Ensure that customers who place their bags in our custody when entering the store receive their bags in the same state, when exiting the store.



Product Restock and Display:




  • Ensure products are properly displayed on the shelves.

  • Accurate receipt and confirmation of goods delivered from the warehouse.

  • Ensure cleanliness of the store and products.



Requirements




  • Minimum of O’level or OND certificate.

  • Should live in close proximity to the job location.

  • Minimum of one-year work experience in a retail store.

  • Computer Savvy.

  • Good work ethics with a high level of integrity.

  • Excellent Customer Service Skills.

  • Good Problem-Solving Skills.

  • Strong Interpersonal Skills.

  • Excellent Numeric Skills.

  • Good Oral & Written Communication Skills.



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