Shop Floor Attendant at MINISO Lifestyle Nigeria Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 months ago

Additional Details

Job ID
110336
Job Views
43

Job Description






Job Responsibilities

Cashier Service:




  • Receive cash from customers and create receipts on the system.

  • Ensure physical cash tallies to total receipts list daily, before transfer of cash and sales records to the Store Supervisor.

  • Engage customers in a bid to Cross Sell Miniso Product.

  • Take records of all customer inquiries and complaints.

  • Keep duplicate receipts and records of all sales and cash transactions.



Customer Service:




  • Serve as the first line customer interface and company representative. Consequently; must endeavour to always be courteous when relating with customers irrespective of the situation or aggravation.

  • Make a detailed enquiry of the customers’ demands before making and recommendations to the customer.

  • Must be attentive to customers’ complaints and questions, providing detailed information on the functionality of Miniso Products.



Loss Prevention & Security:




  • Ensure all security policies and protocols are adhered to.

  • Closely monitor the activities of all customers and other staff members to avoid theft.

  • Ask to see customer receipts and purchased items, so as to ensure the purchased items on the receipt tally with the number of items in the customer carrier bag.

  • Ensure that customers who place their bags in our custody when entering the store receive their bags in the same state, when exiting the store.



Product Restock and Display:




  • Ensure products are properly displayed on the shelves.

  • Accurate receipt and confirmation of goods delivered from the warehouse.

  • Ensure cleanliness of the store and products.



Requirements




  • Minimum of O’level or OND certificate.

  • Should live in close proximity to the job location.

  • Minimum of one-year work experience in a retail store.

  • Computer Savvy.

  • Good work ethics with a high level of integrity.

  • Excellent Customer Service Skills.

  • Good Problem-Solving Skills.

  • Strong Interpersonal Skills.

  • Excellent Numeric Skills.

  • Good Oral & Written Communication Skills.



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