• Application Deadline:
• Position: Business Development Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Role Overview

• As the Business Development Manager, you will play a critical role in expanding Kuda’s merchant network and driving the adoption of KudaPOS.


• This role require a strategic thinker with a hands-on approach to build relationships, manage teams, and deliver measurable results.


• You will lead efforts to establish KudaPOS as a preferred payment solution for merchants across Lagos, working closely with internal teams and external partners to achieve this goal.

Key Responsibilities

Merchant Network Expansion

• Establish and build out a robust merchant network for KudaPOS within Lagos.


• Identify new market opportunities and onboard merchants in various sectors, including retail, FMCG, hospitality, and e-commerce.


• Create and maintain relationships with agents, aggregators, and merchants to ensure long-term engagement.

Management and Training 

• Manage and oversee a team of over 20 field agents and business development executives.


• Develop and deliver training programs for BDEs, merchant agents, and other team members to ensure a deep understanding of KudaPOS and its benefits.


• Conduct induction training and provide ongoing support to team members.

Sales and Customer Engagement 

• Drive awareness and educate merchants and customers on the features and benefits of KudaPOS.


• Ensure merchants attract customers to use KudaPOS by providing strategic guidance and support.


• Collaborate with merchants to identify pain points and offer tailored solutions.

Performance Monitoring and Reporting 

• Set sales targets and develop strategies to meet and exceed them.


• Provide weekly performance reports and market insights to management.


• Track team performance and ensure alignment with organizational goals.

Market Development and Strategy 

• Coordinate and maintain relationships with agents, aggregators, and merchants.


• Leverage networking opportunities to create new business partnerships and onboard additional agents/merchants.


• Develop and execute strategies to increase sales volume and market share.

Process Improvement and Collaboration 

• Adopt a team-oriented approach to work with internal teams and external stakeholders.


• Collaborate with marketing, operations, and customer success teams to streamline processes and enhance merchant satisfaction.

Requirements

Qualifications and Experience

• Bachelors degree in Business Administration, Marketing, or a related field.


• 3 years of experience in business development, sales, or merchant acquisition, preferably in fintech or financial services.


• Proven track record of managing and training sales teams to achieve sales targets.


• Demonstrated ability to onboard and manage a large network of merchants.

Key Skills 

• Strong leadership and team management skills.


• Excellent communication and negotiation abilities.


• Proficiency in using CRM tools and Microsoft Office Suite.


• Analytical skills with the ability to use data to drive decision-making.


• Strategic thinker with a results-oriented mindset.