Restaurant Manager at Sweet Sensation

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
11 days ago

Additional Details

Job ID
145349
Job Views
28

Job Description






Key Responsibilities




  • Oversee daily restaurant operations across front and back-of-house

  • Ensure delivery of excellent customer service and satisfaction

  • Implement customer loyalty and retention initiatives

  • Develop and drive restaurant-level marketing activities

  • Handle customer inquiries, concerns, and complaints professionally

  • Organize and supervise staff shifts

  • Lead, coach, train, and evaluate restaurant team members

  • Manage inventory, forecast needs, and ensure availability of supplies

  • Minimize waste and maintain cost control measures

  • Ensure a clean, safe, and positive working environment

  • Monitor operations, identify gaps, and implement corrective actions

  • Introduce innovative strategies to boost productivity and sales.



Requirements & Qualifications




  • B.Sc. or HND in related fields.

  • Strong analytical and numerical abilities

  • Prior experience in customer service

  • Experience as a Restaurant Manager or in a similar role is an added advantage

  • Good understanding of food and restaurant operations

  • Excellent leadership, motivational, and people management skills

  • Sound financial management and reporting abilities

  • Strong interpersonal and communication skills.



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