• Application Deadline:
• Position: Customer Service Representative



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience



• Location Lagos




• Job Field Customer Care 
  
  

Key Responsibilities

• Attend to online customers and handle enquiries professionally.


• Process shipments and provide accurate information on services and charges.


• Respond promptly to customer complaints and follow up until resolution.


• Maintain proper documentation of transactions and customer interactions.


• Ensure a positive customer experience aligned with company standards.


• Support daily branch operations as required.

Requirements

• Minimum of OND / HND / B.Sc. qualification.


• Prior experience in customer service (logistics experience is an advantage).


• Strong communication and interpersonal skills.


• Ability to work under pressure and manage multiple customers.


• Basic computer literacy.


• Must reside within or close to Ojodu Berger and its environs.