Customer Service Representative at JV Management Consulting

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
10 days ago

Additional Details

Job ID
145444
Job Views
30

Job Description






Job Description




  • We are looking for a Customer Service Representative to provide exceptional support to our wellness clients.

  • You will be the first point of contact for inquiries, bookings, and feedback, ensuring every client feels valued and supported.



Key Responsibilities




  • Respond promptly to client inquiries via phone, email, and chat.

  • Assist clients with bookings, program details, and wellness service guidance.

  • Maintain client records and ensure accurate data entry.

  • Resolve client concerns professionally and efficiently.



Requirements




  • Experience: 2-3 years work experience

  • Excellent communication and interpersonal skills.

  • Experience in customer service or client support roles is an advantage.

  • Ability to handle multiple inquiries and work under pressure.

  • Strong problem-solving and organizational skills.



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