• Application Deadline:
• Position: Head of Team / Supervisor



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 3 - 5 years



• Location Delta




• City Warri




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Main Functions

• The Head of Team (HOT) is responsible for supervising daily operations and leading a team to ensure tasks are completed efficiently and in line with company standards.


• The role acts as a link between management and frontline staff, ensuring productivity, discipline, and performance targets are achieved.


• The ideal candidate must be a strong team leader, organized, and capable of handling people and operational responsibilities.

Responsibilities

Team Supervision & Leadership:

• Supervise assigned team members and allocate daily duties.


• Monitor staff attendance, punctuality, and performance.


• Provide guidance, coaching, and support to team members.


• Enforce company rules and discipline.

Operations & Task Management:

• Ensure daily operational tasks are completed on time.


• Monitor workflow and resolve operational issues.


• Support staff during peak periods or challenges.

Performance Monitoring:

• Track team productivity and efficiency.


• Identify performance gaps and recommend improvements.


• Report team performance to management.

Communication & Reporting:

• Act as a communication bridge between staff and management.


• Maintain daily activity records and reports.


• Escalate issues and incidents promptly.

Customer Service Support:

• Ensure high service standards are maintained.


• Handle basic customer issues and escalate when necessary.


• Promote a professional and positive working environment.

Experience / Qualifications

• Minimum of HND/ND in any relevant field.


• 3 – 5 years experience in a supervisory or team leadership role.


• Experience in operations, retail, or hospitality is an advantage.

Competencies / Skills:

• Strong leadership and people management skills.


• Good communication and interpersonal abilities.


• Problem-solving and decision-making skills.


• Ability to work under pressure.


• Basic reporting and administrative skills.

Behavioural Qualities / Other Competences:

• Responsible and disciplined.


• Reliable and accountable.


• Calm and firm in leadership approach.


• Professional attitude and appearance.


• Strong sense of responsibility.