Field Credit Officer at Fort Knox Group

Job Overview

Location
Lagos, Jigawa
Job Type
Full Time
Date Posted
8 days ago

Additional Details

Job ID
145637
Job Views
30

Job Description






Key Responsibilities




  • Follow up on overdue and delinquent loan accounts.

  • Conduct field visits to customers, guarantors, and business locations.

  • Negotiate repayment plans and settlements where applicable.

  • Ensure recovered funds are properly documented and remitted.

  • Maintain accurate recovery records and daily recovery reports.

  • Track recovery performance against assigned targets.

  • Escalate high-risk or chronic default cases to management.

  • Educate customers on repayment obligations and consequences of default.

  • Handle disputes and repayment challenges professionally.

  • Maintain a firm but respectful relationship with customers.

  • Ensure recovery activities comply with company policies and regulations.

  • Avoid harassment or unethical recovery practices.

  • Report suspected fraud or loan misuse promptly.



Requirements




  • Candidates should possess a B.Sc / HND / OND at the minimum with 2 – 3 years experience in SME Loan or Merchant Lending

  • Basic Knowledge in accounting, finance and mathematics

  • Previous work Experience or training in sales (Preferred).



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