• Application Deadline: Fri, 20 Mar 2026 00:00:00 GMT
• Position: Receptionist



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 1 - 3 years



• Location Abuja




• Job Field Administration / Secretarial  , Customer Care 
  
  




• Salary Range ₦100,000 - ₦150,000/month
  
  

Responsibilities

• Welcome members and guests professionally and ensure smooth check-in and check-out processes.


• Provide detailed information on membership packages, fitness programs, and class schedules.


• Process new member registrations, renewals, cancellations, and upgrades.


• Handle cash, POS transactions, and maintain accurate payment records.


• Schedule personal training sessions and group classes.


•  Monitor membership database and maintain updated records.


• Respond to phone, email, and walk-in inquiries promptly.


• Resolve member concerns effectively and escalate complex issues to management.


• Maintain cleanliness and organization of the reception and waiting area.


• Ensure compliance with gym policies, safety standards, and operational Procedures.

Requirement

• Minimum OND/HND qualification.


•  1–3 years’ experience in a front desk, receptionist, or customer service role (experience in a gym or hospitality environment is preferred).


• Basic knowledge of fitness industry operations is an added advantage.


• Proficiency in MS Office and basic administrative systems.


• Good numerical skills for handling payments and transactions

Required Competencies:

• Friendly, polite, and customer-focused.


• Excellent customer service orientation.


• Honest, reliable, and responsible.


• Strong communication and interpersonal skills.


• Strong organizational and multitasking abilities.


• Able to work under pressure and in a fast-paced environment.


• Ability to work flexible hours, including weekends if required.