Relationship Officer - Kaduna at Dangote

Job Overview

Location
Lagos, Kaduna
Job Type
Full Time
Date Posted
7 days ago

Additional Details

Job ID
145709
Job Views
27

Job Description






Job Summary




  • We are seeking a dynamic and results-driven Relationship Officer to join our team in Kaduna State.

  • In this role, you will play a vital part in cultivating, strengthening, and managing long-term relationships with our clients. Your ability to understand client needs, anticipate opportunities, and deliver tailored solutions will be essential to enhancing client satisfaction and fostering loyalty.

  • As a key point of contact, you will engage proactively with a diverse portfolio of clients, ensuring they receive exceptional service and support. Your commitment to building trust and providing valuable insights will position you as a reliable advisor and a strategic partner in their success.



Key Duties and Responsibilities




  • Develop and maintain relationships with corporate clients.

  • Ensure customer satisfaction and address any queries or concerns.

  • Identify opportunities to upsell products or services to existing clients.

  • Collaborate with other departments to ensure prompt product delivery to clients.

  • Prepare and present periodic reports on sales activities and performance.

  • Stay updated with industry trends and market intelligence.

  • Meet sales targets and contribute to the growth of the company.



Education and Work Experience 




  • Bachelor’s Degree in Business Administration, Marketing, or related discipline.

  • Experience in sales or customer relationship management is preferred

  • Minimum of 5 years relevant sales work experience.



Skills And Competencies:




  • Excellent communication and interpersonal skills.

  • Strong negotiation and problem-solving skills.

  • Ability to build and maintain relationships with clients

  • Self-motivated and target-driven

  • Proficient in MS Office (Word, PowerPoint, and Excel).



Benefits




  • Private Health Insurance

  • Paid Time Off

  • Training & Development

  • Career Development



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