Job Description
Role Summary
- The Human Resources Officer will support HR operations including recruitment, employee relations, performance management, training, and HR administration while ensuring compliance with company policies and labor regulations.
Key Responsibilities
Recruitment & Staffing:
- Manage end-to-end recruitment from job posting to onboarding.
- Screen candidates, coordinate interviews, and conduct background checks.
- Recruit operational staff such as spa therapists, nail technicians, and attendants.
- Maintain a talent pipeline and support smooth onboarding.
Employee Relations:
- Address employee concerns and support conflict resolution.
- Assist with employee engagement and workplace wellness initiatives.
- Support recognition of employee milestones and achievements.
Performance Management:
- Coordinate performance reviews and documentation.
- Assist with performance improvement and employee development plans.
Training & Development:
- Identify training needs and coordinate development programs.
- Monitor training effectiveness and recommend improvements.
HR Administration & Compliance:
- Maintain accurate employee records and HR documentation.
- Manage leave records and HR communications.
- Ensure HR processes comply with company policies and labor laws.
Key Performance Indicators
- Time-to-hire for operational roles
- Quality of hires
- Accuracy of employee records
- Onboarding success rate
Requirements
- 2–3 years experience in HR
- Experience in recruitment and employee relations preferred
- Strong organizational, communication, and problem-solving skills
- Proficiency in Microsoft Office, Google Workspace, and Canva.