• Application Deadline:
• Position: Waiter and Waitress



• Job Type Full Time



• Qualification Secondary School (SSCE)



• Experience 2 years



• Location Lagos




• Job Field Hospitality / Hotel / Restaurant 
  
  

Job Summary

• Waiters and waitresses in a restaurant are responsible for serving food and drinks to guests while delivering excellent customer service.


• They are the direct link between the kitchen and the guest, and their service greatly affects the guest’s experience.

Responsibilities

• Welcome guests warmly and present menus


• Take food and drink orders accurately


• Answer questions about menu items


• Make recommendations when needed


• Write or input orders correctly into the system


• Communicate special requests (no pepper, allergies, etc.) to the kitchen


• Ensure orders are served correctly and on time


• Serve food and drinks professionally


• Check that meals are properly presented before serving


• Serve in the correct order (drinks, starters, main course, dessert)


• Refill drinks and attend to guests during the meal


• Prepare and present bills to guests


• Handle cash, POS, or card payments


• Return correct balance and receipts


• Follow proper cashier procedures


• Clear tables after guests finish


• Keep the dining area clean and organized


• Reset tables for the next guests


• Check on guests to ensure satisfaction


• Handle minor complaints politely and quickly


• Report serious issues to supervisors


• Thank guests and invite them to return


• Work closely with kitchen staff and supervisors


• Assist fellow waiters during busy periods


• Support banquet or event services when required.

Requirements

• Interested candidates should possess an SSCE with at least 2 years experience.

Skills Required:

• Good communication skills


• Friendly and polite attitude


• Ability to work under pressure


• Good memory and attention to detail


• Neat appearance and personal hygiene


• Basic math skills for billing.