Letting & Facility Manager at Layelle Africa

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
6 days ago

Additional Details

Job ID
145801
Job Views
27

Job Description






Key Responsibilities



Property Letting & Tenant Management




  • Develop and implement strategies to improve occupancy levels across company properties.

  • Market available spaces and coordinate property viewings for prospective tenants.

  • Manage tenant onboarding including lease documentation, compliance, and move-in coordination.

  • Maintain strong relationships with tenants and address concerns or complaints promptly.

  • Monitor lease expirations and manage renewals to maintain occupancy stability.



Facility & Property Operations




  • Oversee the day-to-day management and maintenance of company properties and facilities.

  • Ensure buildings, utilities, and common areas are properly maintained and fully operational.

  • Supervise facility staff including cleaners, technicians, and security personnel.

  • Coordinate routine maintenance, repairs, and preventive maintenance schedules.



Vendor & Contractor Management




  • Manage third-party vendors including maintenance contractors, cleaning services, and security providers.

  • Ensure vendors deliver services in line with agreed service levels and standards.

  • Monitor contractor performance and manage service contracts.



Health, Safety & Compliance




  • Ensure all properties comply with health, safety, and environmental regulations.

  • Implement and monitor safety procedures across facilities.

  • Ensure emergency systems such as fire safety equipment and alarms are functional and regularly inspected.



Financial & Operational Management




  • Monitor facility-related expenses and ensure cost-effective management of maintenance budgets.

  • Review and approve service requests and facility expenditure within approved limits.

  • Prepare periodic reports on occupancy levels, maintenance issues, and facility performance.



Key Requirements



Education




  • Bachelor’s Degree or HND in Estate Management, Facility Management, Engineering, Business Administration, or related field.



Experience




  • 7 – 12 years experience in property management, facility management, or real estate operations.

  • At least 3–5 years in a supervisory or management role.



Skills & Competencies




  • Strong leadership and team management skills

  • Property letting and tenant management experience

  • Facility maintenance and building management knowledge

  • Vendor and contractor management

  • Strong negotiation and conflict resolution skills

  • Financial and cost management awareness

  • Ability to handle operational issues and tenant relations professionally

  • Key Performance Indicators (KPIs)

  • Occupancy rate of managed properties

  • Tenant satisfaction and retention levels

  • Timeliness of maintenance and repairs

  • Facility operational efficiency

  • Vendor performance and service quality

  • Cost control on facility maintenance



Preferred Qualifications




  • Professional certification in Estate Management, Facility Management, or Property Management.

  • Experience managing commercial or mixed-use properties.



Leadership Expectations 




  • The Letting & Facility Manager is expected to:

  • Demonstrate strong leadership and accountability

  • Maintain operational discipline across properties

  • Ensure prompt response to tenant and facility issues

  • Build a professional property management structure

  • Maintain high service standards across all facilities



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