• Application Deadline:
• Position: Branch Manager (Microfinance)



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 5 - 7 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Role Summary

• The Branch Manager will drive business growth, profitability, risk control, and operational excellence within the branch, while ensuring regulatory compliance and strong customer relationships.

Key Responsibilities

• Execute branch business strategy to meet loan, deposit, and revenue targets.


• Drive deposit mobilization, credit growth, and product cross-selling.


• Manage loan processing, monitoring, and recovery; maintain PAR ≤ 5%.


• Ensure compliance with CBN regulations, KYC, AML/CFT, and internal controls.


• Oversee daily branch operations and service delivery standards.


• Identify and mitigate credit and operational risks.


• Lead and develop staff; manage performance and discipline processes.


• Build customer and community partnerships to grow market share.


• Monitor branch performance and submit accurate periodic reports.


• Improve processes and support digital/operational transformation.

KPIs

• ≥90% loan and deposit target achievement


• PAR ≤ 5%


• ≥85% customer retention


• Profitability targets met


• ≥95% recovery on performing loans


• 100% compliance and reporting timeliness


• ≥99% reporting accuracy


• Strong audit/internal control ratings

Requirements

• Bachelor’s degree in Finance, Business, Economics, or related field (MBA is an advantage).


• 5–7 years banking experience, with at least 3 years in management.


• Solid knowledge of microfinance operations, credit, and regulation.


• Strong leadership, analytical, and stakeholder management skills.

Core Skills & Competencies:

• Strategic planning, team leadership, business development, risk & compliance oversight, negotiation, communication, problem-solving, and customer focus.