Showroom Sales Manager at Ascentech Services Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
145924
Job Views
26

Job Description






Position Overview




  • The Showroom Sales Manager will oversee the daily operations of the furniture and stationery showroom, ensuring optimal sales performance, excellent customer service, and efficient stock management.

  • The ideal candidate will be a dynamic leader with strong sales and operational experience, capable of driving revenue growth, maintaining high visual merchandising standards, and managing a motivated sales team.



Key Responsibilities

Sales & Business Development:




  • Achieve monthly and quarterly sales targets for both furniture and stationery product categories.

  • Develop and implement strategies to attract new customers and retain existing clients.

  • Monitor competitor activities and recommend pricing or promotional adjustments.

  • Prepare and present periodic sales performance reports to management.



Customer Service:




  • Ensure customers receive professional, prompt, and friendly service at all times.

  • Handle customer inquiries, complaints, and after-sales support efficiently.

  • Build and maintain strong relationships with corporate and walk-in clients to encourage repeat business.



Showroom Operations:




  • Maintain showroom cleanliness, organization, and visual merchandising standards.

  • Oversee daily opening and closing procedures to ensure operational readiness.

  • Ensure price tags, product descriptions, and displays are accurate and up to date.

  • Coordinate with suppliers for timely deliveries and quality checks of products.



Inventory & Stock Management:




  • Monitor stock levels and coordinate with procurement to avoid shortages or overstocking.

  • Ensure proper storage, handling, and display of all products.

  • Conduct regular stock counts and reconcile discrepancies with inventory records.



Team Leadership:




  • Supervise, train, and motivate showroom sales staff to achieve individual and team targets.

  • Conduct performance reviews and identify training and development needs.

  • Develop staff work schedules and ensure adequate staffing during peak hours.



Administration & Reporting:




  • Maintain accurate sales, expense, and customer records.

  • Provide weekly and monthly operational updates to management.

  • Manage petty cash and ensure financial transactions comply with company policies.



Requirements




  • Bachelor’s Degree in Business Administration, Marketing, or a related field (preferred).

  • Minimum 3 – 5 years of experience in retail sales or showroom management, preferably in furniture, stationery, or related sectors.

  • Strong sales and negotiation skills.

  • Excellent communication and interpersonal skills.

  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and basic POS/inventory systems.

  • Strong leadership and people management abilities.

  • Attention to detail and strong organizational skills.

  • Ability to work a flexible schedule, including weekends and public holidays.



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