Customer Service / Admin Officer at JV Management Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
145946
Job Views
24

Job Description






Role Summary




  • Our client is seeking a smart, and well-organized Customer Service/Admin Officer to support their real estate operations.

  • This role involves handling client inquiries, coordinating property viewings, managing documentation, and ensuring smooth day-to-day administrative activities within the office.



Key Responsibilities




  • Respond promptly to property inquiries via phone calls, emails, and WhatsApp

  • Schedule and coordinate property inspections and client appointments

  • Maintain accurate records of clients, properties, and transactions

  • Prepare and organize real estate documents (offers, listings, agreements, reports)

  • Support the sales and marketing team with follow-ups and administrative tasks

  • Manage office calendars, files, and day-to-day operations

  • Provide a professional and welcoming experience to walk-in clients



Requirements




  • 1–2 years’ experience in customer service, administration, or real estate support

  • Strong communication and interpersonal skills

  • Excellent organizational and multitasking abilities

  • Proficiency in Microsoft Office and Google Workspace

  • Familiarity with CRM tools or property management systems is an advantage

  • Positive attitude with a customer-focused and problem-solving mindset



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