• Application Deadline:
• Position: Sales Coordinator



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 3 years



• Location Lagos




• Job Field Sales and Business Development 
  
  

Responsibilities

• Coordinate daily sales operations and customer order processing.


• Coordinates real time incoming delivery orders originating from the J-Six2u direct channels, online ordering portal, and external aggregators like Chowdeck and Glovo.


• Supervise the flow of customer orders from receipt to fulfillment.


• Assigns delivery routes efficiently to internal dispatch riders to optimize cost of delivery.


• Liaise with the restaurant supervisor, dispatch team, and cashiers to ensure timely order delivery.


• Collaborates daily with outlet accountants to reconcile POS terminal slips, cash on delivery payments, and digital receipts.


• Coordinates with kitchen production and supervisors using Product Transfer Notes (PTNs) to verify that packaged delivery meals match order tickets and meet brand presentation standards.


• Monitor product availability and communicate replenishment requirements.


• Maintain accurate sales records and prepare daily, weekly, and monthly sales reports.


• Resolve customer enquiries and complaints promptly while maintaining excellent customer service.


• Ensure compliance with company operational procedures and service standards.


• Coordinate with other departments to improve operational efficiency.


• Monitor sales performance and recommend improvement initiatives.


• Support management in implementing sales and operational strategies.

Requirements

• Possess an HND, or BSc in Administration, Marketing, Hospitality Management, or related disciplines with 2- 3 years of experience in QSR operations, Logistics management, or Customer service coordination.


• Capacity to maintain composure and coordinate dispatch operations, ability to work effectively under pressure during peak periods


• Functional Literacy in digital POS backend systems, delivery tracker apps, basic Excel data entries and instant messaging group management.


• Only candidates living around Ijora axis will be considered for this role.