Sales Operations Assistant at SIMS Nigeria Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 months ago

Additional Details

Job ID
107195
Job Views
43

Job Description






Job Description




  • A Sales Operations Assistant supports the sales team by ensuring that the day-to-day operational tasks of the sales department run smoothly.

  • This role involves a mix of administrative support, data analysis, reporting, and coordination between different departments to ensure sales processes are efficient and effective.

  • The Sales Operations Assistant helps optimize the performance of the sales team by managing sales tools, tracking sales data, and assisting with sales strategy execution.



Job Summary




  • The Sales Operations Assistant provides administrative and operational support to the sales department to help drive sales performance.

  • This role ensures the smooth execution of sales processes by managing data, preparing reports, coordinating with cross-functional teams, and assisting in the implementation of sales strategies and initiatives.



Key Responsibilities

Administrative Support:




  • Assist in the preparation of sales presentations, proposals, and contracts.

  • Handle scheduling and coordination for sales meetings, training, and events.

  • Maintain and update sales documentation, including customer records, price lists, and product catalogs.

  • Ensure timely distribution of sales materials, such as brochures and promotional items.



Sales Data Management:




  • Input and update sales data in CRM (Customer Relationship Management) systems, ensuring accuracy and completeness.

  • Generate weekly, monthly, and quarterly sales performance reports for management review.

  • Assist with sales forecasting by collecting and analyzing sales data.



Coordination and Communication:




  • Serve as a liaison between the sales team and other departments (e.g., marketing, finance, and supply chain) to ensure smooth communication and workflow.

  • Help manage customer inquiries, escalations, and order processing when needed.

  • Facilitate communication between sales leadership and the sales team, ensuring that all team members are aligned on goals, priorities, and expectations.



Process Improvement:




  • Identify inefficiencies in sales processes and provide suggestions for improvement.

  • Assist in the implementation of new sales tools, software, and systems to improve productivity.

  • Ensure compliance with sales policies, procedures, and guidelines.



Sales Enablement:




  • Monitor sales reps’ adherence to sales processes and CRM usage, providing guidance when necessary.



Sales Strategy Execution:




  • Assist in executing sales campaigns, promotions, and initiatives by coordinating resources and ensuring timely delivery of materials.

  • Help monitor the performance of sales strategies and initiatives, providing feedback to sales leadership.

  • Support the sales team in territory planning, account management, and lead tracking.



Required Skills and Qualifications




  • Education: Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

  • Experience: Previous experience in a sales support, operations, or administrative role is beneficial. At least 2-3 years experience.

  • Technical Skills:

    • Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software

    • Familiarity with sales automation tools and reporting systems.



  • Analytical Skills: Strong attention to detail and ability to analyze sales data to identify trends and opportunities.

  • Communication Skills: Excellent verbal and written communication skills, with the ability to collaborate across teams.

  • Organizational Skills: Ability to manage multiple tasks and prioritize workload effectively in a fast-paced environment.

  • Problem-Solving Skills: Ability to troubleshoot issues and find solutions to operational challenges.

  • Team-Oriented: Works well with others and can support multiple team members simultaneously.



Preferred Qualifications:




  • Experience in sales operations or support roles in industries such as retail, technology, or B2B services.

  • Knowledge of basic sales principles and best practices.

  • Ability to work with cross-functional teams and handle competing priorities.



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